Privacy Policy
At SunFreeze Organics, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.sunfreezeorganics.com, make a purchase, or interact with us online.
1. Information We Collect
We collect information that helps us provide the best experience to you. This includes:
a. Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect your:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (via secure third-party processors)
b. Non-Personal Information
This includes data like:
- Your IP address
- Browser type and device
- Pages you visit on our site
- Time spent on each page
- Referring site or search engine
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order updates and confirmations
- Provide customer support
- Share updates, promotions, and news (if you opt in)
- Improve website performance and user experience
- Prevent fraudulent transactions and ensure site security
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Payment processors (to securely process your transactions)
- Shipping providers (to deliver your order)
- Marketing tools (if you’ve opted into our email or SMS updates)
- Analytics providers (to help us improve the site)
All third-party partners are contractually obligated to keep your information secure and only use it for the purposes we’ve outlined.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Track shopping cart contents
- Analyze website traffic
You can disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We take data protection seriously. Our site uses SSL encryption, secure third-party payment processors, and industry best practices to protect your personal information.
6. Your Rights and Choices
You may:
- Request access to or correction of your personal data
- Unsubscribe from marketing emails or SMS at any time
- Request deletion of your data (unless we are required to retain it for legal or business reasons)
To exercise these rights, email us at info@sunfreezeorganics.com.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children. If we learn that we have done so, we will delete the data promptly.
8. Changes to This Privacy Policy
We may update this policy from time to time. If changes are significant, we’ll notify you on our website or via email.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
SunFreeze Organics
Attn: Privacy Team
Longwood, FL
Email: info@sunfreezeorganics.com
Phone: (407) 588-7898
Website: www.sunfreezeorganics.com
